Frequently Asked Questions

Question not answered?

Please send us an email at curlysweetsbakery@gmail.com

Is there a storefront location?

As of today, we don’t have a storefront bakery—everything is homemade. We offer pickups in Brickell, Miami and delivery to select locations via Uber Courier for an additional fee.

How far in advanced do I need to order?

All special orders must be placed at least one week in advance and drops must be ordered by annouced deadline date. As a small business, we make everything to order and need time to ensure your order is perfected.

Deliveries

There is a "delivery" option at checkout, where you will input your preferred date and time. This time is when your Uber Courier will be scheduled to pickup. Please keep in mind that we cannot predict traffic conditions or how long it will take for a driver to arrive, so factor this into your delivery time selection. Once your items are with a driver, you will receive a tracking link for your order.

Pickups: grace period and rescheduling

There is a 15 minute grace time for your pickup. If you do not pickup within 12 hours of your initially scheduled time, your baked goods will be made available for others to purchase and will not be refunded.

How do drops work?

Drops are specialty baked goods featuring unique flavor combinations. Each drop promises a delightful surprise and will be announced one week in advance via our website and social media. Sign up for our email list to receive exclusive announcements and early access to drops. Be sure to place your order as soon as the drop is released, as supplies are limited! Pick up date for drop will be announced along with the product release.

Canceling

Orders may be canceled up to 72 hours prior to scheduled pickup time for a full refund by emailing curlysweetsbakery@gmail.com . Orders canceled within 72 hours of pickup time are non-refundable.